Palmpay is a financial technology Company that provides a range of digital payment solutions to customers in Nigeria.
Palmpay has quickly gained traction in the market. With Palmpay, customers can easily send and receive payments with ease. This blog post will provide you with the Palmpay customer care number for POS.
We will also provide helpful information on contacting the Palmpay customer care team for any issues or queries you may have. So without further ado, let’s dive into the details!
As a Palmpay POS user, you may encounter various issues that require the assistance of the customer care team. These issues may include transaction problems, account balance inquiries, or technical issues with the POS device.
In any case, it is essential to have access to the Palmpay customer care number to help resolve any problems quickly and efficiently.
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PalmPay History
The Company, which has its headquarters in the United Kingdom and was also started with initial financing from China, provides its customers with mobile-based financial services. These services include fee-free payment choices, bill pay, loyalty programs, and cheap airtime.
PalmPay is a mobile payment platform that was introduced in 2019. It provides users with access to a variety of financial services.
Free peer-to-peer transactions can be made via PalmPay between users. However, bank transfers will cost you 10. In addition, the platform facilitates the payment of bills, the purchase of airtime, and the selling of tickets for events and movies.
According to the information that can be found on Google Play, the app was made available for the first time in September 2018. The Company, however, successfully obtained a mobile money operator license from the Central Bank of Nigeria (CBN), which allowed them to begin the pilot phase of their project in July 2019.
In November 2019, the Company successfully raised startup capital totaling $40 million. Tecno, a subsidiary of the Chinese phone maker Transsion Holdings, was the Company that took the lead in this funding round. Other companies participating in the game included the Asian giants NetEase (from China) and MediaTek (from Taiwan).
The PalmPay service is currently offered to customers in both Nigeria and Ghana. It aims to establish operations in two additional African nations by the end of 2020.
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PalmPay Customer Care Number For POS
Telephone: The Palmpay customer care number for POS users is 01-700-4357. This number can be used to contact the customer care team for any issues related to the Palmpay POS device. You can also contact Palmpay at 0700 7256 4357 if you’re in Nigeria and 0800725644 for Ghanaian customers.
When you call this number, you will be asked to provide your Palmpay account details, including your name, phone number, and account number. You will also be asked to describe the issue you are experiencing so that the customer care team can provide the appropriate assistance.
Email: The Palmpay customer care team is available to assist customers 24 hours a day, seven days a week. You can also contact the team via email at [email protected]. If you are in Ghana, you can reach them through [email protected]
Live Chat: Palmpay provides a live chat feature via the Palmpay website chat feature. The customer care team comprises knowledgeable and experienced professionals dedicated to providing the best possible service to Palmpay customers.
Palmpay blog: Besides the Palmpay customer care number, several other resources are available to help Palmpay POS users resolve issues.
These resources include the Palmpay website, which provides information on using the POS device, troubleshooting tips, and frequently asked questions.
The website also has a blog section that provides valuable information on the latest trends and developments in the world of digital payments.
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Social media: Palmpay also has an active social media presence, including Facebook, Twitter, and Instagram. Customers can follow these accounts to stay up to date on the latest news and updates from Palmpay, as well as to connect with other Palmpay users.
PalmPay’s Instagram handle is @palmpayapp_ng, @PalmPay Global for Facebook, and @palmpayapp for Twitter
Advantages of Using PalmPay
The PalmPay mobile app has numerous advantages:
- Transactions have low service fees.
- Bill payment is simple, and VTU services are delivered quickly.
- User information is guaranteed to be secure and safe.
- When you conduct transactions, you can earn incentives and awards.
- You get paid for each person you invite. You will receive the prize if the person creates a PalmPay account.
Conclusion
The Palmpay customer care number is an excellent resource for anyone who needs help setting up and using their POS terminal.
The customer service team can assist with setting up the terminal, troubleshooting any issues, understanding fees, downloading and setting up the Palmpay app, and understanding the terms and conditions of using Palmpay.
Additionally, they can provide information about the Palmpay rewards program and help reset or change your PIN or password.